FAQ

General

What materials are used while producing these products?

Our current composition for all our socks is: 78% Cotton, 17% Spandex, 5% Elastic.

Where are these products manufactured?

All of our products are proudly Made in India.

Shipping & Returns

How much time does it take to deliver?

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 5-7 business days depending on where you live.

How should I track my order?

We usually dispatch order within 24 hours of placing the order, ones the order is dispatched you will be notified via mail and text message.

I want to exchange or return the products?

We don't offer returns or exchange due to the nature of the products.

How can I cancel my order?

We will be able to cancel the order only if the order has NOT been shipped.

You can send us a request to care@neonera.in